User Agreement
Effective June 15, 2025. Last Updated June 15, 2025
Welcome to Supatier (“we”, “us” or “our”). These Terms of Service ("Terms") govern your access to and use of our website, services, and any related functionality at supatier.com (collectively, the "Platform"). By using or accessing the Platform, you agree to these Terms in full.
1. Definitions
- Account: Your registered user account on the Platform.
- Platform Content: All content and materials created by or for Supatier, including the Platform's source code, design, branding, trademarks, UI, layout, and original text, graphics, and software. It does not include user-generated content such as tier lists, templates, or comments.
- Content: Any text, images, videos, tier lists, metadata, or other materials you submit to the Platform.
- User Data: Data you provide or generate through your use of the Platform.
- Services: The Platform and any features, functionalities, or APIs provided to you.
2. Eligibility & Age Requirement
- You must be 18 years or older to register, create an Account, or use any Services.
- By using the Platform, you represent and warrant that you meet this age requirement.
- If you are under 18, you may not access or use the Platform.
3. International Users & Data Storage
- By accessing or using the Services, you consent to the processing, transfer, and storage of your information in the United States and Australia.
- We comply with applicable data protection laws including the GDPR, CCPA, and other relevant regulations.
- If you do not agree to such transfer or processing, do not use the Services.
- For more information on how we handle personal data, see our Privacy Policy.
4. Intellectual Property & Platform Content
- Our Rights: All intellectual property on the Platform — including source code, design, trademarks, logos, text, graphics, interfaces, databases, and software — is owned or licensed by Supatier and is protected by copyright, trademark, and other applicable laws.
- Your Limited License: We grant you a personal, non-transferable, non-exclusive, revocable license to use the Platform strictly in accordance with these Terms.
- Restrictions: You may not:
- Modify, reproduce, distribute, create derivative works from, publicly display or perform, republish, download, store, or transmit any Platform Content without our express prior written consent.
- Reverse engineer, decompile, or disassemble any software or code made available on the Platform.
- Use any part of the Platform for commercial purposes without permission.
5. User Content, License & Warranties
5.1 Warranties and Representations
By uploading or submitting Content to the Platform, you represent and warrant that:
- You are the sole and exclusive owner of all Content, or you have all necessary rights, licenses, consents, and permissions to grant the licenses below.
- Your Content does not infringe any third party’s intellectual property rights, privacy rights, or other legal rights.
- Your Content is lawful, accurate, and not defamatory, obscene, harassing, hateful, or otherwise objectionable.
- Your Content does not contain malware, viruses, or any harmful code.
- You will not use your Content to solicit unauthorized advertising, spam, or phishing.
5.2 Limited Content License
By posting Content, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, perpetual license to:
- Host, store, cache, distribute, reproduce, and publicly display your Content on or through the Services;
- Promote and market the Platform (including on social media, search engines, and other platforms);
- Modify or format Content solely for display or technical purposes (e.g., resizing images, generating thumbnails, indexing for search);
- Operate, improve, and secure the Services (e.g., debugging, automated moderation, analytics).
This license does not transfer ownership — you retain all copyright and moral rights in your Content. You may revoke this license by deleting your Content or closing your Account; however, cached or archived copies may persist.
You also agree to irrevocably waive any moral rights or rights of attribution to the extent permitted by applicable law, for purposes of using the Content as described above.
5.3 Template Content and Derivative Works
When you create a template containing Content (including images, text, or other materials), you acknowledge and agree that:
- Other users may create derivative content using your template;
- You grant an irrevocable, perpetual license for your template Content to remain accessible and functional in any derivative works created by other users;
- This license for template Content used in derivative works survives deletion of your template, closure of your Account, or any data deletion requests;
- Template Content becomes a shared asset necessary for the operation of derivative works created by other users;
- You waive any right to request deletion of template Content that would impair the functionality of existing derivative works created by other users.
This provision is necessary to protect other users' legitimate interests in maintaining content they have created using your template. This irrevocable license applies only to Content you include in templates - your other Content on the Platform (such as regular tier lists, or profile information) remains subject to the standard license terms in Section 5.2. Notwithstanding Section 5.3, if Template Content includes personal data as defined by applicable privacy laws (e.g. GDPR/CCPA), you may request erasure of that data and we will remove or anonymize it in all systems and derivative works as necessary to comply with law.
6. Fair Use Statement
- We use copyrighted material under the principles of U.S. fair use (17 U.S.C. § 107) for commentary, critique, satire, and ranking.
- Tier lists generally qualify for fair use when they:
- Provide commentary, criticism, or parody;
- Use only minimal excerpts (e.g., thumbnails);
- Are non-commercial or educational in purpose.
7. Community Guidelines & Moderation
- We maintain Community Guidelines (the ‘Supatier Rules’) that define acceptable Content and behavior.
- We may remove or disable any Content at our sole and absolute discretion, with or without notice, and without liability.
- Appeals: If your Content is removed, email [email protected] within 14 days. We will respond within 7 business days.
8. Copyright Complaints
- Although we have not designated a registered DMCA agent, we will process copyright infringement claims in good faith.
- To submit a claim, email [email protected] including:
- Your contact information;
- Identification of the copyrighted work;
- URL(s) of infringing material;
- A statement under penalty of perjury that your claim is accurate;
- Your electronic signature.
- We may remove or disable access to infringing materials and implement a counter-notice process as required by law.
9. Prohibited Conduct
You agree not to:
- Access the Services if you are under 18.
- Use automated means (bots, scripts, scrapers) to access or interact with the Platform without our express written consent.
- Circumvent, disable, or interfere with any security, authentication, or rate-limiting mechanisms.
- Reverse engineer, decompile, or disassemble any portion of the Platform.
- Engage in hacking, phishing, or unauthorized data collection.
- Harass, stalk, or threaten other users.
- Upload malware, spyware, or harmful code.
- Impersonate any person or entity or misrepresent your affiliation.
- Use the Services for any unauthorized commercial purpose.
Violation of this Section may result in immediate termination of your Account and legal action.
10. Modifications & Interruptions
- We reserve the right, at our sole discretion, to change, modify, suspend, or discontinue any aspect of the Platform, features, or content at any time without notice.
- We have no obligation to update, maintain, or support any part of the Platform.
- We are not liable for any loss or inconvenience caused by such changes or interruptions.
- You agree we are not responsible for downtime, delays, errors, or interruptions caused by maintenance, upgrades, third-party failures, or other causes.
11. Data Retention & Account Deletion
- We reserve the right to suspend or terminate your account and remove any content at any time, with or without notice, especially if you violate these Terms or if your use poses risk or harm to Supatier, its users, or partners. You acknowledge that Supatier is not liable for any such suspension, termination, or removal.
- Upon termination, your right to use the Platform immediately ceases, and we may delete or restrict access to your Content.
- Certain provisions (e.g., intellectual property, licenses, disclaimers, indemnity) will survive termination.
- We retain active Account data until you delete it.
- You may request to delete your Account by emailing [email protected].
- We remove data from active systems within 30 days of deletion; backups are purged within 90 days.
12. Third Party Websites and Content
We may provide access to or allow interaction with third-party websites and third-party content through Supatier. This includes external links, embedded media, advertisements, and services provided by others. We do not control or endorse these third parties and are not responsible for their content, behavior, or practices.
By using Supatier, you acknowledge and agree that:
- Supatier may link to or embed content from websites, services, or applications not owned or operated by us ("Third-Party Websites").
- You may encounter text, images, videos, software, or other materials provided by or originating from third parties ("Third-Party Content").
- We do not monitor, vet, or guarantee the accuracy, completeness, legality, or safety of any Third-Party Websites or Third-Party Content.
- Your access to or use of any Third-Party Website or Third-Party Content is entirely at your own risk.
- These Terms of Use do not apply once you leave Supatier to access any third-party website or service.
- You are responsible for reviewing and complying with the applicable terms, conditions, and privacy policies of any Third-Party Website or service you choose to use.
- Any transactions, purchases, or agreements you enter into via Third-Party Websites are solely between you and the applicable third party — Supatier is not a party to those transactions and assumes no liability for them.
- We do not endorse, warrant, or accept responsibility for any products, services, or opinions offered by third parties.
- You agree to hold Supatier harmless from any losses, damages, or claims arising out of or related to your use of or reliance on any Third-Party Website or Third-Party Content.
13. Disclaimer & Limitation of Liability
- Disclaimer of Warranties: The Services are provided “as is” and “as available,” without warranties of any kind, express or implied.
- Disclaimer of Responsibility for User Content and Service Interruptions: Supatier does not endorse, verify, or guarantee the accuracy, integrity, or quality of any user-generated content posted or shared on the Platform. Users bear full responsibility for the content they upload or share, and Supatier expressly disclaims any liability for damages or losses resulting from user content. While Supatier strives to maintain continuous, secure, and error-free operation of the Platform, we do not guarantee uninterrupted or error-free service. Supatier is not liable for any loss, damage, or inconvenience caused by service outages, data loss, unauthorized access, or technical failures. Users acknowledge and agree that use of the Platform is at their own risk and that Supatier shall not be responsible for any harm arising from reliance on the Platform or user content.
- Limitation of Liability: To the maximum extent permitted by law, our total liability related to the Services, or these Terms is limited to the amount you have paid us in the six (6) months preceding the claim. If no payments were made, liability is effectively zero. We are not liable for indirect, incidental, special, consequential, or punitive damages.
- Some jurisdictions do not allow exclusion of certain warranties or limitations of liability; where prohibited, our liability is limited to the maximum extent allowed.
14. Indemnification
You agree to indemnify, defend, and hold harmless Supatier and its affiliates, officers, directors, employees, contractors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt (including attorney’s fees) arising from:
- Your use or misuse of the Platform;
- Your violation of these Terms or any applicable law;
- Your violation of any third-party right, including intellectual property or privacy rights;
- Your submitted Content.
15. Governing Law & Dispute Resolution
Governing Law
These Terms are governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law principles.
Informal Negotiation
If a dispute ("Dispute") arises out of or in connection with these Terms or your use of the website, the Parties agree to first attempt to resolve the Dispute informally through good faith negotiations for a period of 30 days.
Binding Arbitration
If the Dispute is not resolved informally within 30 days, the Parties agree to resolve the Dispute exclusively and finally by binding arbitration administered by the Resolution Institute under its Arbitration Rules, which are incorporated herein by reference.
Arbitration Procedures
The arbitration will be conducted in Brisbane, Queensland, Australia, in English. The arbitrator shall apply the laws of Queensland and shall have no authority to award punitive or exemplary damages. Arbitration proceedings may be conducted in person, by telephone, video conference, or by submission of documents, as determined by the arbitrator.
Each party shall initially bear its own costs and expenses of arbitration, including legal fees, unless the arbitrator determines otherwise in accordance with the Resolution Institute's rules. Notwithstanding the foregoing, if the arbitrator finds that a claim or defence was frivolous, brought in bad faith, or for an improper purpose (including harassment or undue delay), the arbitrator may require the party who made such claim or defence to pay all costs and fees associated with the arbitration, including the opposing party’s attorneys’ fees and expenses.
Waiver of Jury Trial and Class Actions
By agreeing to arbitration, you expressly waive your right to a trial by jury or to bring or participate in any class, consolidated, representative, or private attorney general action in any court or arbitration forum. Any arbitration shall be conducted solely on an individual basis.
Exceptions to Arbitration
Notwithstanding any other provision of these Terms, any claim seeking injunctive or equitable relief to protect intellectual property rights or to prevent imminent and irreparable harm to privacy or confidential information shall be excluded from arbitration and may be brought directly in a court of competent jurisdiction in Brisbane, Queensland, Australia.
Such claims are not subject to the binding arbitration process described herein, and the Parties expressly agree that courts shall have exclusive jurisdiction to grant such relief.
All other disputes relating to intellectual property rights or privacy shall remain subject to binding arbitration, except as provided in this clause.
IP and Privacy Disputes Subject to Arbitration
All other disputes relating to intellectual property rights and privacy claims shall be subject to binding arbitration as set forth herein, except for any urgent relief permitted under ‘Exceptions to Arbitration’ above.
General Waiver of Court Claims
Except as expressly provided herein, the Parties waive their rights to initiate or maintain any claims in court, including the right to a jury trial.
Severability
If any provision of this dispute resolution clause is held to be invalid, illegal, or unenforceable, such provision shall be severed, and the remainder of this clause shall remain in full force and effect. Any Dispute arising from the invalid or unenforceable provision shall be resolved by a court located in Brisbane, Queensland, Australia, to which the Parties hereby submit to personal jurisdiction and venue.
16. California Consumer Privacy Act (CCPA) Rights
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to request details about the categories and specific pieces of personal data we have collected about you, the sources of that data, the business purposes for collecting it, and the third parties with whom it is shared.
- Right to Delete: You can request that we delete your personal data, subject to certain exceptions (such as legal compliance or security purposes).
- Right to Opt Out of Sale: You have the right to direct us not to sell your personal data. Supatier does not sell your personal data.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise any of your rights under the CCPA, please email [email protected] with the subject line "CCPA Request". We may require you to verify your identity before processing your request.
17. Changes to These Terms
- We may update these Terms at any time by posting a revised version on the Platform.
- Material changes will be communicated via email or prominent notice.
- Continued use after updates constitutes acceptance of the new Terms.
18. Severability
If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be severed or limited to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms will continue in full force and effect.
19. Contact Us
For questions, legal notices, or to report issues, email [email protected].